Managing Your Account
Homesync allows you to tailor your account to fit your business. If you need to manage multiple profiles or have a team of marketing manager that will be working simultaneously on your social strategy, you can make sure your account fits your needs.
Account Tiers
Free Accounts:
Free accounts allow users to access Homesync without needing a credit card or premium services. This account is most often created and used by users that are invited into profiles that allow team members.
Premium Accounts:
Premium accounts are paid accounts that require a monthly or yearly subscription to access. Premium accounts have access to features and tools that help with professional social media management. There are different account types depending on the use case needed.
Enterprise Accounts:
Enterprise accounts allow account holders to provide premium accounts to others. This is a top down approach for businesses that require their agents to have individual access to premium accounts. Agents are able to access all features provided in the designated premium account but all billing will be left to the enterprise account holder.
Updating Your Account
Updating your account is quick and easy.
Currently, account updates and billing updates can only be performed by accessing homesync via a browser and not the Android or iOS application.
Desktop Browser:
Click the cogwheel at the top right corner of the screen and click “Billing” to access the billing settings for your account.
Mobile Browser:
Open your navigation bar and click “Billing” near the bottom of the navigation bar.
Once in the billing section, you can edit your payment information, view which features and plans you have activated, see your billing history, and change plans.
If you have any issues or further questions, do not hesitate to email our billing support team at billing@homesync.com